Ten common questions of new Clayfield families, answered by our Deputy Principal.

1. How will you communicate with us?

We know that good communication is paramount in ensuring you feel connected to our College and your son or daughter’s learning. With a focus on continual improvement, we are always looking for ways to consolidate how we communicate with our parents and caregivers, and welcome and value your feedback. Our regular forms of communication include:

The Clayfield CollectiveThe Clayfield Collective is our whole-of-school weekly newsletter, sent via email every Thursday. This communication includes information/articles from our Senior Leadership Team, What’s Happening in Primary, What’s Happening in Secondary, notices, and date claimers for upcoming events.
The Clayfield College AppWe request every parent downloads the School App (free download). The App provides current information about events and activities, as well as important notices and alerts eg training cancellations or venue changes, wet weather plans, ETA of buses returning from co-curricular activities. It also includes a live school calendar and key school contacts. You are able to manage your notifications and subscriptions to ensure you are only seeing what is relevant to your family. Please refer to the download instructions below.
Parent Lounge Parent Lounge provides up-to-date information on College life. Such information includes your daughter’s timetable and teachers, policy documents, excursion details, school calendar and parent directory. Parents are also able to update their contact details and daughter’s medical details, view Report Cards and schedule Parent Teacher interviews. Parent Lounge, which is available for new families from 25 January 2021, is accessed via our Clayfield College website (link below) by logging into Parent Lounge with your username (5-digit code included on your Fee Statement). The password is originally ‘password’ and then can be changed as desired. Parent Lounge can also be accessed via the Clayfield College App.
(07) 3262 2000 | studentservices@clayfield.qld.edu.auEnquiries of a general nature are requested to be directed to Secondary School Student Services.
Head of Year email address. Specific enquiries that are related to your daughter’s wellbeing should be directed to her Head of Year. The Head of Year is able to answer questions relating to any aspect of your daughter’s Clayfield College experience. If they do not have the information you require they will source it for you.
Heads of Department | Subject teachers’ email address.Subject-specific questions may be directed to the teacher of that subject or to the Head of Department.

2. How do we order textbooks and stationery?

Campion Education is our preferred supplier of textbooks and stationery and has an online booking service available. The year level list of resources is available here. Please order your child’s textbooks and stationery by 9 December 2020 to ensure delivery to your home by mid-January. Please note there is a four character code to access the 2021 resource lists (CBPD).

3. What device is suitable for my child to use?

Our College has a compulsory Bring Your Own Technology (BYOT) Program. It is an approach where the technology students already possess and use in their daily lives is utilised in their educational environment to enhance their learning experiences. A BYOT Guide is available here which outlines recommendations for devices according to age, as well as an overview of the technical requirements.

It is the expectation of all Secondary students to commit to our Student Technology Guidelines and Agreement. Students will be requested each year to commit to this agreement and confirm their understanding of these important guidelines. Please complete and return the agreement, along with all other relevant Orientation Forms, to our Enrolments Office via enrol@clayfield.qld.edu.au.

4. How do I organise my daughter’s uniforms?

We recommend scheduling a uniform fitting with our College Shop, located underneath our Assembly Hall. Our College Shop will be open the week before school commences next year for appointments and last-minute requirements. Please refer to the opening hours below.

We have developed a Uniform Lookbook to help guide parents and students on how we wish all uniforms to be worn (Summer, Winter, HPE, Co-Curriculum, Representative). It is also a good reference point for the placement of school and house badges.

Our College has a long association with Athlete’s Foot, who have created a Shoe Guide for school shoes and sneakers that meet our uniform requirements. Athlete’s Foot donates $5 to the College for every shoe purchased from their Chermside or North Lakes stores. 

College Shop Opening Hours

Term 4 2020January 2021
Monday, Tuesday, Wednesday - 8:00am to 3:30pmMonday 18 January to Friday 22 January - 8:00am to 3:30pm
Friday - 8:00am to 12:00pm

5. Our daughter wants to participate in the Co-Curriculum Program. Is there anything she needs to do before she starts?

Music Program
There are extensive opportunities for your child to be part of our Music Program. Information regarding the Instrumental Music Program (Years 2 to 12) is available here music. All new students wanting to participate in our Instrumental Music Program are required to complete an audition. Please complete and return the audition form via music@clayfield.qld.edu.au in Term 4. Our Music Department will contact you to organise an audition time.

Sport Program
Our College is part of the Queensland Girls Secondary School Sports Association (QGSSSA), which comprises ten-member schools. Details of QGSSSA sport trials for Term 1 participation (Swimming, Cross Country, Cricket, Soccer and Touch Football), as well as information regarding the QGSSSA Swim Camp to be held on 21 and 22 January 2021, are outlined here

6. Is my daughter able to stay on campus outside of school hours?

Assisted Study Program (Years 7 to 12)
Our Learning Resource Centre (LRC), is open from 7:30am each morning and closes at 5:30pm from Monday to Thursday. On Friday the LRC closes at 3:15pm. Students will be supervised during these hours. A tutorial program will run during the afternoons and general assistance will be available. Further information relating to our Assisted Study Program will be released in the first week of Term 1, 2021.

Late Collection Options
Our late collection options are operated from our Boarding House. It is possible for your daughter to be collected up until 9:00pm from Monday through to Friday. You may choose to collect your daughter at whatever time suits you. She will be provided with afternoon tea, can attend co-curricular activities, have dinner and a shower in the Boarding House, and spend two hours with our specialist tutors completing her homework. This is a great option for parents who work long hours, but would prefer their daughter to sleep at home. 

Urban Boarding (from Year 5)
Our Urban Boarding options include weekly boarding and overnight boarding. We appreciate the ever-changing commitments families face, and can tailor alternatives to suit your needs. Learn more about our Boarding options here.

7. When are School Fees due and what are the payment options?

The 2021 Fee Schedule is available here. You have received your Fee Statement from our Fees Department via email, with Term 1 fees due on Friday 11 December 2020. Thereafter, fees are due on the first day of each Term. Alternative payment arrangements are available and we encourage you to contact our Fees Department to discuss such options. Contact details are provided below.

Discounts Available
A 2.5% discount on the base tuition and boarding fee for 2021 is provided if payment of the full year’s fees is received by Friday 11 December 2020. A 1.75% discount is provided if payment is made before Monday 25 January 2021. A 10% sibling discount is also available. 

Payment Options
Payment options include direct credit to the College’s bank account, BPAY, the online payment portal of our website, direct debit and credit card (attracts a merchant surcharge). These options will be outlined on your Fee Statement. If you have any queries, please direct them to the Business Office via email to fees@clayfield.qld.edu.au or to our Accountant, Mr Michael Ryan, on (07) 3262 0241.

8. How does my daughter order Tuckshop?

The Croc’s Café (Tuckshop) is open for breakfast from 7:30am, morning tea and lunch, providing a range of healthy and delicious meals and snacks. The Croc’s Café menu is available on the Clayfield College App. 

Tuckshop meals can be purchased via the Flexischools online pre-ordering system, making transactions cashless. Students do also have the option of making purchases ‘canteen style’ at break times via EFTPOS or cash.  

9. What can our daughter expect in Week 1 and are there any ways we can help prepare her?

Key dates in Week 1, 2021

Monday 25 January New Secondary students (including Year 7) to attend from 9:00am until 1:00pm. New Boarders may sleep over in the Boarding House.
Tuesday 26 January Australia Day Public Holiday
Wednesday 27 January Term 1 commences for all students at 8:20am. New Secondary students (Years 8 to 12) to meet at Main Reception at 8:00am. Year 7 students to meet in the Chapel Courtyard at 8:00am.

Care@Clayfield, our vertical and horizontal framework for delivering pastoral care, will ensure your daughter is well supported throughout her transition into our Secondary School. Building relationships and familiarisation with our campus, systems and technology, will be our early focus.

We encourage you to keep reminding your daughter of the importance of eating nutritious meals, having at least eight hours of sleep at night (as studies show this positively impacts upon academic performance), enjoying regular physical activity and having limited screen time. These healthy habits are always beneficial, but particularly so during her period of transition.

10. How can we become involved in the Clayfield community?

Our active Parents and Friends Association provides many opportunities for parents to be involved in their children’s schooling through regular committees, occasional volunteering, or simply through attending fundraising events or social gatherings. Please come along to our P&F Parent Welcome Evening early in Term 1 to meet parents including members of our various Support Groups (Primary School, Music, Sport and Boarding) and staff, and to learn more about the vibrant community you have joined!

Please reach out to our Enrolments Team on (07) 3262 0220 or enrol@clayfield.qld.edu.au if you have any questions in the lead up to the 2021 school year. We are here to help make the transition into our Secondary School as smooth as possible for you and your daughter. 

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